WATER HYGIENE

Water hygiene services across the nation

Houseman Services can ensure the water you use is safe and under control. Whether you require a legionella risk assessment, planned maintenance or remedial work, we guarantee complete compliance with all L8 ACOP regulations.

Legionella Risk Assessments


Employers, landlords or persons in control of premises have a legal duty under the Health & Safety at Work Act to undertake the right precautions to reduce the risk of exposure to legionella. As a minimum, it is expected that companies always hold an up to date risk assessment with a full schematic of the water system and network. 


Risk assessments can be conducted by a trained and competent individual, but most businesses rely on the support from qualified consultants like Houseman Services to complete these for them. 


Our comprehensive risk assessment service will provide you with a detailed written report which shall include a:

  • Full asset register
  • Logbook review / set up
  • Detailed schematic of the water system network
  • List of identified potential risk sources (risks will be rated low, medium, high)
  • Remedial actions required to reduce or manage the risks
  • Hygiene and legionella control management plan 


BOOK your legionella risk assessment with us today.


If any remedial works are identified or if you have any outstanding from a previous risk assessment, we can help. Our fully qualified and experienced water technicians can complete any job required to return your site to a safe and compliant standard. Visit our Remedial Works page to find out more.


 Legionella Monitoring & Sampling

An integral part of the ACoPL8/HSG274 Parts 1, 2 & 3 requirements is the need to undertake regular monitoring of hot and cold-water systems to ensure that they are operating within the guideline parameters.


Our comprehensive service packages include:

  • Temperature monitoring of all stored hot and cold water
  • Distribution temperature monitoring
  • Routine sampling carried out to determine the extent of bacteria within your systems.
  • All samples analysed at a UKAS accredited laboratory for independent analysis for the presence of E. coli, coliforms, TVCs, pseudomonas and legionella bacteria

Via our bespoke Houseman DataTrak database, we provide a recordable history of every service we have undertaken - from risk assessments to sampling reports and certificates - allowing you to keep a track of all completed and pending jobs. You'll have access to this information whenever you want, via your own secure login.


Should any temperatures or sample results be non-compliant we will support you throughout the process in order to return your site to safe and compliant levels. 


In addition to making sure that every item we produce is environmentally friendly, we also strive to make everything feel great, too! Our products are washable, durable, and comfortable. Your feet work hard. We pamper them every step of the way. 

Remedial Works

We do all the work so you don't have to

Whether it is work identified following a legionella risk assessment or you require new pipework, water tanks or appliance installation; we can help.


No matter how complicated the plumbing issue you face is, our fully qualified and experienced water technicians, engineers and plumbers have the skills to complete the task in hand.


All work is competitively priced and will be completed in line with WRAS and regulatory standards providing you with reassurance and confidence that your water system is safe, compliant, and efficient.

Remedial works include (but not excluded to):


- Removal of flexi hoses

- Water tank clean & disinfection

- Expansion vessel flush

- Calorifier descale

- Water heater maintenance and replacement

- Cutting back dead legs and redundant pipework

- Control regime monitoring

Legionella Awareness training




Our legionella awareness and responsible training is designed to ensure you are up to date with all duties and responsibilities under HSE guidance for legionella control-ACoP L8. 

Our training sessions are led by our industry experts-qualified Chemists BSc(Hons) MRSC, MWMSoc who have over 20 years training experience and have worked on HSE cases and prosecutions; so are able to impart unique knowledge.

Training is typically undertaken at your site, but alternative venues can be arranged if required.

Water Hygiene Services 

We specialise in delivering water hygiene solutions and offer an extensive range of service packages from clean and disinfections of water systems including Cold Water Storage Tanks and Cooling Towers. We also conduct Mains Injections Disinfections and Acid Descales. 

It is a requirement to keep your water systems clean and disinfected so we can tailor your hygiene service requirements into a long-term contract to help you save costs and ensure you are always compliant.  
Thermostatic mixing valves

Thermostatic Mixing valves

Thermostatic Mixing Valves (TMVs) are widely used to protect vulnerable people from scalding themselves by regulating the outlet temperatures. TMVs also assist with flow and pressure regulation in water systems. However, if not monitored or maintained correctly, TMVs can become a source of legionella and bacterial growth. 

Houseman Services supply TMV installation, monitoring, full service and exchange programmes to ensure they are safe and compliance requirements are maintained. 

Laboratory Services

Good working practices recommend routine sampling is carried out to determine the extent of bacteria within your water systems. 

All samples are analysed by UKAS accredited laboratories and our sampling range includes but is not excluded to:
  • Legionella
  • E.coli
  • Coliforms
  • TVCs
  • Pseudomonas 
  • pH
  • Free & Total Chlorine

We also offer a range of wastewater samples such as COD, Suspended Solids and Phosphorus. 

Whatever your sampling requirements are, we will design a programme bespoke to you. 

For any of our water hygiene services, call Houseman Services on 0845 272 0881
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